Week 3 802 | Operations Management homework help

 

Discussion #1, Empathic Listening

Share the concept of empathy with someone close to you. Tell him or her you want to work on really listening to others and ask for their feedback. How did you do? How did it make that person feel? Describe your experiences in this topic post.

 

Discussion #2, Watching to Listen

When you have opportunities this week to watch people communicate, cover your ears for a few minutes and just watch. What emotions and messages are being communicated that may not come across in words alone? 

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